Shipping Policy

1. All expected delivery dates and times are estimated only, and you will receive prior notification from us in relation to actual delivery arrangement once your order and delivery are confirmed. For any orders placed by you for delivery by Come In My Bag, Come In My Bag shall use reasonable endeavours to deliver the Products ordered to the delivery address provided by you, Come In My Bag shall not be liable for any delays, change of delivery time or non-delivery for causes beyond its control.
 
2. Come In My Bag shall deliver the Products as listed on a Customer’s “My Shopping Cart” on this Site following the completion of an order. The Customer is required to include all purchase items (including free gifts and redemption items, if any) in the shopping cart when placing the order.
 
3. Come In My Bag (in its sole discretion) will only provide delivery to below countries and regions: Singapore, Hong Kong, Canada, U.S., SEA regions and UK. Delivery service will not be provided on Sunday and public holidays.
 
4. You shall notify Come In My Bag promptly via our customer service by sending email to sales@comeinmybag.com of any changes to the information provided including delivery address so that Come In My Bag can communicate with you effectively and to deliver the Products to you.
 
5. Come In My Bag will charge the delivery fees according to different regions:
 
Singapore 3-5 business days Free shipping
Hong Kong 5-7 business days US$15
South East Asia Region 5-7 business days US$15
North America Region 5-7 business days US$25
UK 10-15 business days US$25
 
Come In My Bag will NOT be liable for the loss of items following their delivery to your address. Come In My Bag reserves the right to use a substitute delivery courier or service. In such circumstances, Come In My Bag reserves the right to charge you an extra delivery fee. Please feel free to get in touch to discuss alternative delivery options if required.
 
6. Come In My Bag reserves the right to decline delivery of the Products to any Customers at its sole discretion absolutely.
 
7. In case of any dispute, the decision of Come In My Bag is final and binding.
 
If there are any questions, please contact us at sales@comeinmybag.com.